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ClickSoftware
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ClickSoftware specializes in field service scheduling and fault
diagnostic solutions.
Used by customers in a wide array of industries, including
telecommunications, utility, retail, high-tech, IT service,
automotive, healthcare and financial services, ClickSoftware's
solutions cover:
- daily scheduling
- real time wireless monitoring and rescheduling
- problem resolution
- short-term resource planning
- strategic capacity planning
- continuous on-going business performance analysis
- online collaboration between service providers
ClickSoftware has
more than 10 years of experience providing these solutions
and more than 100 customers.
ClickSoftware is a key i2 partner for
the i2 Service Management products, all part of i2 Demand Chain
Management (DCM).
ClickSoftware and i2 are working together on integrating the
i2 DCM Service Management products with ClickSoftware’s field
service scheduling and fault diagnostic solutions.
Because of this partnership, ClickSoftware-i2 offer the only
software solution that enables companies with large service
operations to realize the total value to be obtained with advanced
planning and scheduling. They optimize parts, people, budget,
space and facility assets. The i2-ClickSoftware partnership
also benefits from the common emphasis on business value for
customers and integration with customers' enterprise resource
planning and demand chain management transaction software.
ClickSoftware powers the following i2 Service Management product
areas:
- Service scheduling - Coordinates rightly skilled
service repair personnel with a schedule convenient for
customers.
- Troubleshooting - Identifies potential causes
for product service issues, recommends tests to pinpoint
the actual cause, and proposes corrective actions.
For more information about ClickSoftware call 888-438-3308
or 781-272-5903 or visit www.clicksoftware.com. |
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