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Consumer Industries

Consumer industries companies manufacture goods that affect nearly every part of our daily lives—everything from clothing and shoes to home appliances and cell phones. These products are routed through retail channels to reach the end consumer. Consumer industries consists of several distinct business segments, including consumer packaged goods; consumer electronics and durables; softgoods; and telecommunications service providers. Each business segment within consumer industries is faced with similar yet distinct business challenges. There are similarities in the consumers that purchase these products, and these segments require a similar set of strategies to address them such as product innovation, fashion, and pricing strategies, as well as product and service bundling. Differences arise from the way in which the execution of these strategies ties to the channel, competition, execution, and fulfillment networks of each company.

Customer Success
Linking Panasonic to Retailers in the Value Chain

Using Demand Planner and Supply Chain Planner, Panasonic has shot to the top of the consumer electronics industry in terms of customer service.

On-time delivery for major customers has increased to 84 percent, and the in-stock percentage stands at 90 percent, the highest of any home electronics manufacturer. Those results have not been lost on Panasonic’s customers.

“There are several dealers who are coming up with scorecards, rating what they believe is their internal satisfaction with Panasonic’s performance,” Aguilar said. “We are scoring much higher than we have in the past, prior to our i2 implementation.”

Success Story: Linking Panasonic to Retailers in the Value Chain
Featured Solutions

 

The consumer packaged goods space consists of food and beverage companies, personal and household products companies, as well as paper and pulp product companies.

i2 solutions for the consumer industries can enable best practices including:

  • Improved response time and service levels to customers
  • Reduced inventory in the supply chain with optimal positioning of part and finished product inventory
  • Improved ability to design products with re-use of components and lower component sourcing costs
  • Reduced manufacturing and inventory costs
  • Improved integration of supply chains and data infrastructure during mergers and acquisitions
  • Increased cost efficiency of manufacturing and distribution strategies
  • Reduced lead times
  • Improved ability to scale in order to plan at the style, color, and size level for apparel and footwear manufacturers
  • Maximized equipment uptime on production lines
  • Increased efficiency in supplier relationships

 

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